Shipping Policy

Once your order is submitted, a confirmation email will be sent to you right away. This serves as verification that your order has been recorded in our system and that your payment has been pre-authorized.

At YEEPUP.com, we are committed to offering you the most reliable shipping solutions, no matter your location. Our daily mission is to serve customers worldwide and ensure you receive the highest level of service and care at all times. After your order is placed, you’ll receive updates about its status and shipping details, including a tracking number sent to your email once your package is on its way.

Shipping Fees
We offer free worldwide shipping on all orders, with no extra charges.

Order Acceptance & Pricing

Before confirming your order, please ensure that all information provided — such as your name, address, and contact details — is accurate and complete. This helps us process and deliver your purchase smoothly and without delay.
Once your order is placed, you’ll receive an email confirmation with your order details and tracking information as soon as your package is shipped.

To help prevent fraud, especially with credit and debit card payments, we may need to validate your payment details and confirm the personal information you have shared with us. This verification may include checking your identity, address, or banking details. If we suspect any fraudulent activity, we reserve the right to cancel the order immediately.

We do our best to keep all pricing information on our website accurate. However, errors can happen—for example, if an item is listed with the wrong price. In such cases, we may contact you for confirmation or cancel the order and notify you of the cancellation. We reserve the right to refuse or cancel any order with incorrect pricing, even if it has already been confirmed and your card has been charged.

We strive to ship all orders as quickly as possible, and every order is processed right after it is placed.

FREE SHIPPING!

Delivery time for Free Shipping:

• UK: 5–10 business days;
• Australia/NZ: 10–15 business days;
• Canada: 7–12 business days.

What happens after I place an order?

Once your order is completed, you’ll automatically receive a confirmation email with your order number. Orders are usually shipped within one business day (excluding holidays). If the email doesn’t appear in your inbox, please check your spam or junk folder. Should you still not find it, reach out to us at support@yeepup.com with the subject line “Order Confirmation Not Received” and our team will get back to you promptly.

Which carriers do you ship with?

We partner with trusted and well-known shipping providers. For higher-value purchases, a signature may be required upon delivery to ensure safe receipt.

How can I track my order?

You can follow your shipment easily with the tracking number we’ll send to your email once your package is dispatched. If you haven’t received a tracking number within 7 business days, please contact us at support@yeepup.com , and we’ll be happy to assist you.

Refund Policy

If the refund is approved, the amount will be returned to your original payment method within 14 business days.

The refund request must be submitted within 30 days of the payment by contacting us at support@yeepup.com and providing your order details.

Please note that your bank or card provider may require an additional 1–3 business days to process the transaction.